I have an employee at my firm that is hearing impaired. I also host several conference calls through out the week that he needs to be on. My old conferencing agency didn't offer web conferencing and teleconferencing. I decided to ask around about a conferencing center that would possibly have teleconferencing as well as web conferencing and a friend suggested Eagle Teleconferencing. I called and talk to a sales rep in their office and within a few minutes of being on the phone I had an account set up and was in the process of getting a call set up for that night. And the best part is they offer web conferencing with an affordable price!